Privacy Policy
This Privacy Policy explains how Affans LLC collects, uses, and shares your personal information when you visit or make a purchase on our website (the "Site").
We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws. This policy will help you understand what information we collect, how we use it, and what rights you have regarding your data.
1. What Personal Information Do We Collect?
When you browse our Site or place an order, we may collect the following types of information:
Device Information
This includes details about the device or browser you’re using, such as:
Browser type
IP address
Time zone
Cookies installed on your device
Pages viewed and interactions made on the Site
We automatically gather this information using technologies like:
Cookies: Small files stored on your device containing anonymous identifiers. Learn more about cookies and how to disable them at http://www.allaboutcookies.org .
Log files: Track activity on the Site and record data like IP address, referring/exit pages, and timestamps.
Web beacons, tags, and pixels: Electronic files used to monitor browsing behavior and improve user experience.
Order Information
When you make a purchase or attempt to do so, we collect:
Your name
Billing and shipping addresses
Payment details (including credit card numbers)
Email address
Phone number
We refer to both Device Information and Order Information collectively as "Personal Information."
2. How Do We Use Your Personal Information?
We use your Personal Information primarily to process orders and enhance your shopping experience. Specifically, we use it to:
Process payments and arrange shipping
Send order confirmations and customer support communications
Detect and prevent fraud
Improve our Site through analytics and performance tracking
Deliver personalized marketing based on your preferences
Device Information helps us better understand how visitors interact with our store, allowing us to optimize content, design, and campaigns for better results.
3. With Whom Do We Share Your Personal Information?
We may share your Personal Information with trusted third-party service providers who assist us in operating our business. These include:
Shopify – Our e-commerce platform. You can learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy .
Google Analytics – Used to analyze how customers use our Site. For more information, see https://www.google.com/intl/en/policies/privacy/ . You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
Retention.com – Helps track user behavior across sessions. You can opt out of Retention's advertising services here: https://app.retention.com/optout .
We may also disclose information:
To comply with legal obligations
In response to valid requests from law enforcement or government authorities
To protect our rights, property, or safety.
4. Opting Out of Data Collection
If you prefer not to have your information collected or used as described above, you may:
Contact us directly at info@affans.com
Adjust your browser settings to block or alert you about cookies
Please note that opting out may affect the functionality of certain features on our Site.
5. Behavioral Advertising
We may use your Personal Information to display relevant ads and marketing messages tailored to your interests. If you’d like to learn how targeted advertising works, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising through the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
For additional options, visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info .
6. Do Not Track Signals
Please note that our Site does not change its data collection or usage practices in response to Do Not Track signals sent by your browser.
7. Your Rights (Residents of the European Economic Area)
If you are a resident of the European Economic Area (EEA), you have the right to:
Access the personal information we hold about you
Request corrections, updates, or deletion of your data.
To exercise these rights, please contact us via the details provided in the “Contact Us” section below.
We process your information to fulfill our contractual obligations (e.g., processing orders) and for legitimate business purposes, such as improving our products and services. Please also note that your data may be transferred outside the EEA, including to the United States and Canada.
8. How Long Do We Keep Your Data?
We retain your Order Information for as long as necessary to fulfill your request or provide our services, unless you ask us to delete it.
If you create an account on our Site, we’ll keep your account details active as long as your account is in use. You may request to delete your account at any time by contacting us.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements. When significant changes occur, we’ll notify you via email or by posting a notice on our website.
10. Age Restriction
Our Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors.
11. Contact Us
If you have questions, concerns, or would like to file a complaint regarding our privacy practices, please contact us at info@affans.com.